Carry-on Baggage

Transport Canada regulations state that carry-on baggage must not exceed the carrier’s maximum weight and dimensions. You will be issued a carry-on baggage tag at the check-in counter. Any bag that arrives at the gate without a carry-on baggage tag will be sized and weighed; your bag may not make it on your flight if aircraft weight guidelines are exceeded. To ensure that your check-in experience is as fast as possible please refer to our carry-on baggage allowance below.

Q: Is carry-on baggage permitted?

  • A: Yes, if it weighs 13 lbs. or less and can either be placed in the front of the aircraft or under the seat in front of you.  It must not impair or prevent your easy exit during an emergency.

 Q: What is permitted onboard:

  • A: A small purse or handbag, medication, cell phone or laptop. Open alcohol is not permitted on any NWAL flights.  Whatever the item being carried on, it must fit within the allowed sizes in the framework found at every counter.

 Q: What if I am traveling with a musical instrument?

  • A: Please advise the counter staff that you have a musical instrument.  Whenever possible, based on its size we will place in in the cabin in the front near the pilots.  If this is not possible we will mark it as fragile and put it within the baggage hold if it is in a strong and suitable case.  It must fit within the size limitations of the access doors on the aircraft.  We cannot guarantee you instrument will be accepted if it does not meet our requirements.

Maximum Dimensions

9 In x 11 in x 14 in (23 cm x 28 cm x 35 cm)

Examples include:

  • Purse
  • Camera bag
  • Shopping bag
  • Duty free purchases
  • Briefcase
  • Laptop


As a guideline your carry-on should not weigh more than 13 lbs (5.9kg).


All carry-on items must:

  1. fit in the sizing device at check-in and at the gate.
  2. be light enough for you to carry onboard the aircraft without assitance.

Excess baggage

You are allowed a maximum weight of 40 pounds for your checked baggage.
If your baggage exceeds the maximum weight of 40 pounds you will be charged an excess baggage fee of $2.00/lb for each pound over the maximum weight of 40 pounds for checked baggage.
Checked baggage total weight will be limited to 120 pounds. If your checked baggage weighs more than 120 pounds it will handled as cargo and charged according to cargo rates.
There is no guarantee that excess baggage or cargo will travel on the same flight due to weight/space limitations. Excess baggage and cargo may be sent on a later flight.