Thank you to the NWAL Pilots who went above and beyond and found my credit card between the seats on the plane, and were able to find me in the airport, and return it to me. Unbelievable customer service ! Marsi!

– Gail Beaulieu

The biggest little airline in the North with service which is above & beyond.  Several times while connecting northbound through YEG my national carrier flight was delayed, normally that would have resulted in me missing my last leg home. NWAL made every effort to get me on another Fort Smith bound flight despite the very limited time. Your efforts helped reduce the stress involved with delayed flights…makes a person feel as if we are part of one large family.

– Jason Lepine

Love the personalized service! True Northern hospitality! We have had people stranded in Edmonton and Northwestern staff worked with us to get our youth home! Wonderful company!

– Shari Caudron

NWAL is an amazing airline. They are supportive of the community in so many ways. They always go above and beyond for passenger safety and accommodation of late connecting flights.

– Shari Olsen

Every experience that I have had with NWAL whether I’m heading North, South, East or West in a Jetstream or Cessna has been excellent.

– Bernie Minute